TERMS OF SERVICE

Welcome to SJR Designs! These Terms of Service ("Terms") govern your use of our event planning services and website. By hiring SJR Designs or using our website, you agree to comply with these Terms.

1. Services Offered

SJR Designs provides event planning and coordination services, including but not limited to:

  • Venue selection and booking

  • Vendor coordination (catering, photography, décor, etc.)

  • Event design and management

  • Custom event experiences

Specific services will be outlined in a signed contract for each event.

2. Booking & Payments

  • A $50 consultation fee is required for all inquiries. If you proceed with booking, this fee will be applied toward your total event cost.

  • A non-refundable retainer is required to secure our services, as detailed in your event contract.

  • The remaining balance must be paid by the due date specified in the contract.

  • Accepted payment methods: Credit Card, Klarna, Apple Pay (hosted via invoice).

3. Cancellations & Refunds

  • Client cancellations made 60+ days before the event will receive a refund minus the retainer.

  • Cancellations made 30-59 days before the event will receive a 50% refund.

  • Cancellations made 0-29 days before the event are non-refundable.

  • If SJR Designs must cancel due to unforeseen circumstances, a full refund will be provided, and we will assist in finding a replacement planner.

4. Vendor Responsibilities

  • SJR Designs may coordinate third-party vendors, but we are not liable for their performance, quality, or service.

  • Clients are responsible for payments to vendors unless otherwise stated in the contract.

5. Liability & Indemnification

  • SJR Designs is not responsible for personal injury, property damage, or any unforeseen incidents during your event.

  • The client agrees to hold SJR Designs harmless against any claims, damages, or legal disputes arising from the event.

6. Photography & Marketing

  • By hiring SJR Designs, the client agrees to allow event photos to be used for marketing and promotional purposes, unless otherwise stated in writing.

  • No personal or confidential information will be shared publicly.

7. Confidentiality & Privacy

  • Any personal, financial, or event details shared with SJR Designs will remain confidential and will not be disclosed to third parties without the client’s consent.

  • Our full Privacy Policy can be accessed here.

8. Force Majeure

  • SJR Designs is not responsible for delays or cancellations caused by unforeseen circumstances, such as natural disasters, pandemics, or government restrictions.

9. Dispute Resolution

  • Any disputes shall first be resolved through mediation. If unresolved, legal proceedings will take place in the state of Utah.

10. Changes to These Terms

  • SJR Designs reserves the right to update these Terms at any time. Continued use of our services after changes constitute acceptance of the revised Terms.

If you have any questions, please contact us at sjr.designs2@gmail.com.